eCribbage Team / Responsibilities

* TD = Tournament Director

Founder / Developer = Damien Blond

Responsibilities:

• Continuously improve and develop the site
• Listen to player suggestions
• Oversee the Site Director and Site Administrator
• Handle issues that the Site Director/Administrator can't
• Ensure that this is the best cribbage site on the internet

Site Director = Sgt Pegger

Responsibilities:

• Ensure social well-being of site
• Handle customer service for site
• Provide light technical support for site
• Handle support emails to ecribbage
• Manage personnel changes
• Monitor wall, ensure conflicts are moved to proper forum (ie 1 on 1)
• Manage Tournament Directors, League Director and Helping Hands Director.
• Handle conflicts between staff members and or players.
• Handle abusive / vulgar / profane players ban players when necessary
• Report issues to Damien

Site Administrator = JJx7Fan

Responsibilities:

• Handle customer service for the site
• Provide technical support for the site
• Handle support emails to eCribbage
• Work with Damien to improve and update the site
• Work with the Site Director to improve and update the site
• Work with the Helping Hands Director to identify new players
• Notify Site Director of abusive / vulgar / profane players, mute and/or ban when immediate action is required
• Report issues to Damien

Training Manager = JJx7fan

Responsibilities

• Recruit and oversee the training of new TDs
• Manage tournament director trainees
• Watch the progress and development of new trainees. Check in and sit with new TDs
• Assign new TDs to experienced TDs spreading the workload appropriately
• Recommend which trainees become permanent TDs
• Help upkeep TD manual
• Work with Site Director to handle comments, complaints and inquires relating to Tournament Director trainees
• Notify Site Director of abusive / vulgar / profane players, mute and/or ban players when immediate action is required
• Report issues to Site Director

Helping Hands Director = Boondocky1

Responsibilities

• Recruit and train new Helping Hands greeters
• Manage Helping Hands greeters
• Send email to all new players welcoming them to the site
• Work with the Site Administrator to identify new players
• Keep other HH Greeters updated on the HH wall about your interactions with new players, helping keep duplications to a minimum
• Notify Site Director of abusive / vulgar / profane players, mute when immediate action is required
• Report issues to Site Director

Assistant Helping Hands Director = Magister

Responsibilities

• Help recruit and train new Helping Hands greeters
• Scan the lounges looking for new players, PM them and offer assistance
• Work with the HH director to schedule "help sessions" with new players
• Keep other HH Greeters updated on the HH wall about your interactions with new players, helping keep duplications to a minimum
• Promote the site, help retain the new players
• Help players get into games and teach them variants
• Assist TDs with greeting or player assistance when asked
• Notify Site Director of abusive / vulgar / profane players, mute when immediate action is required
• Work closely with the HH Director on all issues and take over when they are away
• Report issues to HH Director or the Site Director

League Directors = Absent / NethabyLane

Responsibilities

• Handle all comments, complaints, inquires related to league play
• Coordinate with League Captains
• Ensure league play is running smoothly
• Make changes to league teams when necessary (inactive players, player changes)
• Promote league play
• Remind inactive teams to finish matches, remove inactive teams
• Report issues to Site Director

Tournament Directors

Responsibilities

• Schedule tournaments in assigned time slots
• Ensure diverse range of tournaments added
• Help direct players on navigating tournaments
• Be Friendly and helpful to players when running tournaments
• Award trophies, ribbons, prizes, mark strikes, remove invalid saved games
• Notify Site Director of abusive / vulgar / profane players, mute when immediate action is required
• Report technical issues to the Site Director or Site Administrator/li>

Helping Hands Greeters

Responsibilities

• Scan the lounges looking for new players, PM them and offer assistance
• Work with the HH director to schedule "help sessions" with new players
• Keep other HH Greeters updated on the HH wall about your interactions with new players, helping keep duplications to a minimum
• Promote the site, help retain the new players
• Help players get into games and teach them variants
• Assist TDs with greeting or player assistance when asked
• Notify Site Director of abusive / vulgar / profane players, mute when immediate action is required
• Report issues to HH Director or the Site Director

League Captains

Responsibilities

• Coordinate team members
• Pump up team and give encouragement to teammates
• Report problems to the League Director
• Encourage teammates to try to get their maximum number of games in for the month
• Ensure that each member of their team has PRO status

ACC Commissioner = SallyAnn3

Responsibilities

• Schedule ACC tournaments
• Manage ACC Tournament Directors
• Coordinate with ACC leaders
• Send results to the ACC
• Handle ACC ethics issues

Assistant ACC Tournament Managers = Sgt Pegger / JJx7Fan

Responsibilities

• Fulfill ACC Tournament Manager roles
• Work closely with ACC Tournament Manager on all issues
• Take over for the ACC Tournament Manager when they are away

ACC Tournament Directors

Responsibilities

• Host on your scheduled days or find a replacement in unable
• Help direct players on navigating tournaments
• Be friendly and helpful to players when running tournaments
• Award trophies, ribbons, prizes, mark strikes and removed invalid saved games
• Report abusive players to the ACC Commissioner
• Report technical issues to the Site Director or Site Administrator
• Report ACC ethics issues to the ACC Commissioner