eCribbage Team / Responsibilities
* TD = Tournament Director
Founder / Developer = Damien Blond
Roles
- Continuously improve and develop the site
- Listen to player suggestions
- Manage the Site Director
- Handle technical questions that the Site Director needs help with
- Ensure that this is the best cribbage site on the Internet
Site Director = Sgt Pegger
Roles
- Ensure social well-being of site
- Manage personnel changes
- Handle unruly / vulgar / profane players, ban players when necessary
- Handle customer service for the site
- Provide light technical support for the site
- Handle support emails to eCribbage
- Monitor wall, ensure conflicts are moved to proper forum (ie 1 on 1)
- Manage League Director, Tournament Directors, and Lead Greeter.
- Handle conflicts between staff members and or players.
- Report issues to founder
League Director = Absent / NethabyLane
Roles
- Handle all comments / complaints / queries related to league play
- Coordinate with League Captains
- Ensure league play is running smoothly
- Make changes to league teams when necessary (inactive players, player changes)
- Promote league play
- Remind inactive teams to finish matches, remove inactive teams
- Report issues to the Site Director
ACC Tournament Manager = SallyAnn3
Roles
- Manage ACC Tournament Directors
- Coordinate with ACC leaders
- Book the ACC tournaments
- Send results to the ACC
- Report quitters to the ACC
Asst. ACC Tournament Manager = MistressofCribbage / Peg Whisperer
Roles
- Fulfill ACC Tournament Manager roles
- Work closely with ACC Tournament Manager on all issues
- Take over for ACC Tournament Manager when they are away
TD Training Coordinator = JJx7fan
Roles
- Recruit and oversee the training of new TDs
- Manage tournament director trainees
- Watch the progress and development of new trainees. Check in and sit with new TDs
- Assign new TDs to experienced TDs spreading the workload appropriately
- Recommend which trainees become permanent TDs
- Help upkeep TD manual
- Work with the Site Director to handle comments, complaints and queries relating to Tournament Director trainees
- Handle unruly / vulgar / profane players, ban players when necessary
- Report issues to the Site Director
Asst. TD Training Coordinator
Roles
- Fulfill TD Training Coordinator roles
- Work closely with TD Training Coordinator on all issues
- Take over for TD Training Coordinator when they are away
TD Scheduling Coordinator = MissJulie
Roles
- Ensure tournament slots are filled and running smoothly
- Handle scheduling changes / requests from TDs
- Keep schedule up to the minute
- Distribute tournaments evenly / fairly
- Plan daily / weekly recurring tournaments with TDs
- Help upkeep TD manual
- Work with the Site Director to handle comments, complaints and queries relating to tournaments
- Handle unruly / vulgar / profane players, ban players when necessary
- Report issues to the Site Director
Asst. TD Scheduling Coordinator
Roles
- Fulfill TD Scheduling Coordinator roles
- Work closely with TD Scheduling Coordinator on all issues
- Take over for TD Scheduling Coordinator when they are away
Lead Greeter = Basketsue
Roles
- Recruit and Train new Greeters
- Manage Greeters
- Assist Greeters with handling of unruly / vulgar / profane players when needed
- Greet new players
- Spend time daily to help new players and existing players navigate the site
- Promote the site, help retain the new players
- Help players get into games, teach them variants
- Mute abusive / vulgar / profane players, report these players
- Report issues to the Site Director
Tournament Directors
Roles
- Schedule tournaments in assigned time slots
- Ensure diverse range of tournaments added
- Help direct players on navigating tournaments
- Award trophies, ribbons, prizes, mark strikes, remove invalid saved games
- Report abusive players to TD Training/Scheduling Managers or the Site Director
- Be Friendly and helpful to players when running tournaments
- Report issues to TD Training/Scheduling Managers or the Site Director
- Keep track of feedback and request tournament feature improvements to TD Training or Scheduling Managers
Greeters
Roles
- Greet new players
- Maintain and promote friendly atmosphere in lounges and on the wall
- Spend time daily to help new players and existing players navigate the site
- Promote the site, help retain the new players
- Help players get into games, teach them variants
- Mute abusive / vulgar / profane players, report these players
- Report issues to Lead Greeter or the Site Director
League Captains
Roles